Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Zangu Pay Solutions Ltd ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our platform at zangupay.com.

1. Who We Are

Company Name: Zangu Pay Solutions Ltd
Physical Address: IHIT, Kilimani, Nairobi, Kenya
Email: info@zangupay.com

2. Information We Collect

We may collect both personal and non-personal data when you interact with our services:

• Full Name
• Phone Number
• Email Address
• National ID or Tax ID Numbers
• Business registration information
• Payment details (e.g., M-Pesa transaction data)
• Location information
• Uploaded documents (proof of address, contracts, photos)

• IP Address
• Device and browser details
• Usage behavior (login history, activity logs)

3. How We Collect Data

• Registration and account setup
• Uploaded documents and forms
• Cookies and tracking technologies

4. How We Use Your Data

• Creating and managing accounts
• Identity verification (KYC/BYC)
• Processing transactions and payments
• Sending notifications (SMS, email, in-app)
• System monitoring and performance improvement
• Customer support
• Legal and regulatory compliance

5. Sharing of Data with Third Parties

We may share your information with:

• Payment processors (e.g., M-Pesa, banks)
• Communication providers (SMS and email services)
• Cloud infrastructure providers (e.g., Google Cloud)

6. Data Security

Data is secured using encryption, access controls, and industry best practices. All data is stored securely on Google Cloud infrastructure.

7. Children’s Privacy

We do not knowingly collect or process data from individuals under the age of 18.

8. International Users

Our services are currently intended for users within Kenya. We do not knowingly process personal data under international data protection laws (e.g., GDPR).

9. Cookies

We use cookies to enhance user experience and monitor traffic. You may disable cookies via browser settings, but this may affect platform functionality.

10. User Rights

You have the right to:

• Access and review your data
• Request corrections
• Request deletion (where legally permissible)
• Opt-out of non-essential communications

To exercise your rights, contact us at info@zangupay.com.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Users will be notified of material changes via email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: info@zangupay.com
Address: IHIT, Kilimani, Nairobi, Kenya