How can I reach support?

We are here to help your group run smoothly. You can reach the Tunza support team through any of the following channels:

  • In-App Chat: Open the Tunza app and tap the chat icon to chat with a support agent instantly.

  • WhatsApp Support: Send a message to our official WhatsApp line at +254 718 028266 for quick assistance.

  • Website Chat: Visit tunza.ke and use the live chat widget in the bottom corner.

  • Office Visits: You can visit our headquarters at iHIT, Dennis Pritt Road, Kilimani, Nairobi.

đź’ˇ Tip for Chama Officials: For urgent issues regarding M-Pesa reconciliations or member onboarding, reaching out via WhatsApp or the In-App Chat will get you the fastest response.

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How can I reach support? | Tunza FAQs | Tunza Chama