How can I report a member who is causing trouble in the group?

Tunza does not directly intervene in internal member disputes. However, you can raise a concern under Help & Support so we can guide your group admin on proper record handling.

Users also asked

How do we charge for Tunza products?If Safaricom already charges us for transactions, why should we pay for Tunza too? Doesn't it just increase our expenses?Can we pay a flat fee per group instead of being charged per individual member?Does the system provide statements or transaction reports?

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Account Management

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Skip the wait times. Connect immediately with our account operations desk for priority onboarding, compliance assistance, or system integrations.

Primary Desk

+254 718 028266

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Alternative Line

+254 738 222 777

Secondary operations line for fallback queuing.

Corporate Email

info@zangupay.com

For official partnerships and verification documentation.

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IHIT Center, Dennis Pritt, Nairobi

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How can I report a member who is causing trouble in the group? | Tunza FAQs | Tunza Chama