Our group members are not seeing updated balances. Is that a system problem?

Group balances update automatically after each approved transaction. If some members can’t see updates, ask the group admin to sync the group or refresh the dashboard. If it persists, report the issue through Contact us.

Users also asked

How do we charge for Tunza products?If Safaricom already charges us for transactions, why should we pay for Tunza too? Doesn't it just increase our expenses?Can we pay a flat fee per group instead of being charged per individual member?Does the system provide statements or transaction reports?

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Our group members are not seeing updated balances. Is that a system problem? | Tunza FAQs | Tunza Chama